Terms of Service

Terms of Service

Welcome to Soukom. By accessing or using our website and placing an order, you agree to the following terms and conditions.

1. General

Soukom sells Health & Beauty and Home & Kitchen products to customers within Saudi Arabia. By using our store, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

2. Orders & Payment

All orders are subject to acceptance and availability. We currently offer Cash on Delivery (COD), meaning payment is made in cash at the time your order is delivered. Please ensure someone is available to receive and pay for the order.

3. Pricing

All prices are listed in Saudi Riyal (SAR). We reserve the right to change prices at any time without prior notice.

4. Shipping & Delivery

We offer free delivery on all orders across Saudi Arabia. Delivery times may vary depending on your location and product availability.

5. Order Cancellation

Orders may be cancelled before they are dispatched. Repeated refusal of delivered COD orders may result in restrictions on future orders.

6. Product Information

We make every effort to display product details, colors, and descriptions accurately. Slight variations may occur.

7. Returns & Refunds

Please refer to our Refund & Return Policy for details on returns, exchanges, and refunds.

8. Limitation of Liability

Soukom is not liable for any indirect or incidental damages arising from the use of our products or website.

9. Contact

For any questions about these Terms of Service, please contact us through our Contact page.